Sometimes our windows stop responding on shutdown.It may crash and freeze and stop responding, but it won't shutdown.Below are possible causes of this:
1) Bad device or bad device driver
These devices can cause problem,Modems, network(LAN) cards, sound cards, graphics card, printer and others.
Solution:
Have you added any new hardware to your system.If yes, remove it.
Remove all external devices connected to your system like thumbdrive/pendrive, mp3 player, printer, modem, TV tunes card..and graphics card(if you have any).
2) Virus problem
Another cause can be unwantes script installed in your system.
Solution:
**Turn off system restore.
** Install 1 good antivirus and 2 good antispyware.You can find few good free options here:
**Update your antivirus and antispyware.
** Boot in safe mode, and do full system scan with antivirus and antispywares.
** Also, if possible perform online scan.You can find few best online scanner here:
3) New Software creating problem.
You have installed any new software.The newly installed software may be creating problem
Solution:
Uninstall all software installed since you started facing this problem.Or restore your windows XP to best known time.This will fix your problem.To restore your computer:
Start-->> All Programs-->> Accessories-->> System Tools-->> System Restore.
System Restore winddows will open.from there select the date of best known configuration.
4)Windows Registry error:
Another cause can be crupt windows registry.
Solution:
Repair your windows registry using some registry software.Some good and free registry fixer software can be found here:
5) BIOS problem.
Problem can be in your BIOS.
Solution:
Update your BIOS, and set it to deault setting.
The best solution is system restore.If nothing works above all mention solution than I will suggest you to repair your windows XP with no external hardware connected to system.
Also refer to this page for more solution.
